The Police Headquarters Complex is located on a 4.5 acre site in Downtown Durham. The re-development of this former industrial zone and car dealership site encompasses a new 125,000 sf headquarters building, inclusive of the 911 Emergency Call Center, a 433-car parking deck, and a 57-space visitor parking lot. The design responds to the City and community’s desire for a non-monolithic facility so as not to be perceived as a “fortress.” With the lobby/main entry on the first floor, one ascends to reach the Forensic Services Unit, Criminal Investigations Division, Special Operations Division, Crime Analysis Unit, breakroom and meeting room areas. The Chief’s office is on an upper level floor as are Professional Services, a training area and a space for “Fiscal, Accreditation, Planning.” The 911 Emergency Call Center (PSAP – Public Safety Answering Point) is a key component of this building.